Privacy Policy
Effective Date: January 1, 2026
Last Updated: September 2026
Welcome to Nawab’s Home Appliances (“we”, “our”, or “us”). We operate across the United Arab Emirates and are dedicated to safeguarding the privacy and personal data of our customers. This Privacy Policy explains how we collect, use, and protect your information when you browse our website or interact with our advertisements on Meta platforms (Facebook and Instagram).
1. Information We Collect
When you place an order or interact with our store, we collect necessary personal details including:
- Contact Information: Your full name, mobile telephone number, and optional WhatsApp contact information.
- Delivery Information: Your physical delivery address in the UAE (Emirate, City/Area, Street Name, Villa/Apartment Number, and nearest landmark).
- Order Data: Products selected, order amounts, and delivery preferences.
- Technical & Usage Data: IP address, device type, browser specifications, and browsing interaction captured via standard server logs and cookies.
2. How We Use Your Information
Your personal data is used solely for legitimate business and fulfillment purposes:
- To confirm, process, and deliver your appliance orders.
- To coordinate delivery via our licensed UAE logistics and courier partners.
- To communicate order status, dispatch notices, and delivery scheduling via WhatsApp, SMS, or phone.
- To provide official UAE warranty and post-sale technical support.
- To measure the effectiveness of our advertising campaigns on Meta (Facebook/Instagram) and enhance user experience.
3. Meta Pixel & Advertising Compliance
Our website uses Meta Pixel and conversion tracking tools provided by Meta Platforms, Inc. These technologies help us understand customer behavior, optimize ad campaigns, and deliver relevant promotions to users who have expressed interest in our home appliances. You may manage your ad preferences anytime within your Facebook and Instagram account settings.
4. Data Protection & Confidentiality
We do not sell, trade, or rent your personal information to third parties. Your details are shared solely with authorized UAE courier partners for delivery fulfillment. We implement industry-standard 256-bit SSL encryption to ensure your data remains completely secure.
5. Contact Us Regarding Your Privacy
If you have any questions, concerns, or requests to update or delete your information, please reach out to our UAE Support team:
- Phone / WhatsApp: +971 50 934 6435
- Email: support@nawab.local
- Location: Dubai, United Arab Emirates